Get in Touch With Us
Got a question about one of our casino reviews, spotted something that needs updating, or want to share feedback about our coverage of Australian online casinos? You're in the right place. This page explains how to reach us and what to expect once you do.
How to Reach the Australia Casino Team
Email is the most reliable way to get a message to us. Every email is read by a real person — we don't use automated filters as a substitute for a genuine reply. Write to us at [email protected] and we'll get back to you as soon as we can, typically within two business days.
A little context in your opening line helps a lot. If you let us know straight away whether you're asking about a specific casino, a bonus offer, a payment method or something else entirely, we can get your message to the right person and respond faster.
What You Can Contact Us About
We cover a wide range of topics across this site — from payout rates and pokie reviews to deposit options and welcome bonuses. Here are the most common reasons readers get in touch:
- Casino and bonus questions — If you're unsure about wagering requirements, free spin terms, withdrawal limits or any detail from our reviews, ask us and we'll do our best to clarify.
- Corrections and accuracy — Noticed something that looks out of date or factually off? We take accuracy seriously and appreciate readers flagging issues. If a bonus has changed or a casino has updated its terms, let us know.
- Content suggestions — Is there a casino, payment method or game type you'd like us to cover? Reader input genuinely shapes what we research and publish next.
- Partnership and commercial enquiries — If you represent a casino operator, software provider or affiliate programme and want to explore how we might work together, introduce yourself and outline what you have in mind. We review all enquiries, though editorial decisions remain independent of commercial arrangements.
- Responsible gambling concerns — If you or someone close to you is finding it hard to manage their gambling, please mention it in your message. We'll point you toward appropriate support services available to Australians.
- Technical issues — Broken links, pages that won't load, or anything else that isn't working as it should — we want to hear about it.
What Happens After You Email Us
When your message arrives, it goes to a member of our team who reads it in full before responding. We aim to reply within two business days. During particularly busy periods it may take slightly longer, but we will always follow up — no message goes unanswered.
If your enquiry is time-sensitive — for example, a bonus expiry date is approaching or you need to verify a withdrawal detail before acting — please say so in the subject line and we'll prioritise accordingly.
A Note on Editorial Independence
Australia Casino is a comparison and review site. The casinos we feature may pay commission when readers follow a link and register an account. That commercial relationship does not determine our rankings or the content of our reviews. Our assessments of payout rates, game selections, banking options and overall casino quality are made independently.
If you believe a review on this site is inaccurate or unfair, we genuinely want to know. Reach out with the specifics and we'll investigate.
Responsible Gambling
All of the offshore casinos reviewed on this site are intended for Australian adults aged 18 and over. If you have concerns about your own gambling or someone else's, please contact the National Gambling Helpline on 1800 858 858 (free, 24/7) or visit Gambling Help Online at gamblinghelponline.org.au. These services are confidential and available at no cost.
You can also raise responsible gambling concerns directly with us by email and we will point you to the most relevant resources.
Stay Up to Date
While you're here, our reviews of the best payout online casinos available to Australian players are regularly updated to reflect current offers, terms and game libraries. If you're comparing options for real-money play, our main reviews cover everything from welcome bonuses in AUD to withdrawal processing times and mobile compatibility.
Thank you for visiting. We look forward to hearing from you.